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Privacy & Cookies

This Policy is effective as of March 30th 2015.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we treat your personal information.

What information do we collect?

We collect information in the following ways:

Information you give us: some aspects of our website require you to enter your details to take full advantage of features and/or obtain more information about a product or service. This includes downloading a brochure, downloading photometry, requesting a catalogue, requesting a quote and requesting to be contacted via online forms. The details we ask for will usually include your name, email, phone number, address, and in some cases, additional fields to better tailor our communications to you.

Information we receive via cookies: we collect information about your activity on our website via cookies which are small data files that are temporarily stored on your computer hard drive, and provide information about your online movements, and use of the internet.

Cookies help to speed up the operation of the website, track your user experience, and gather valuable marketing information on website usage which allows us to constantly improve our service to you.
 Cookies cannot harm your computer and do not generally contain any personal or
private information.
 For more information on cookies, or to learn how to reject or delete them, please visit

Information about Google Analytics and to opt out can be found here:

IP Address: you may visit many areas of the Urban Control website anonymously without the need to enter your details. Even in such cases, we may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer
whenever you begin services with an Internet services provider. Each time you access the Urban Control website, the server logs your IP address. Web Beacons: web beacons are small pieces of data that are embedded in web pages and e-mails. We may use these in HTML e-mails that we send to
determine whether you have opened and/or clicked on links. The information from use of these technical methods may be collected in a form that is Personal Information, included but not limited to product/service preferences.  The use of web beacons help us to improve and make more relevant
communications to you.

What do we use your information for?

We use information collected from cookies and marketing automation technology to improve your user experience online and to offer you tailored content in our email communications. The information we collect also helps us to maintain and improve our website.

Your details will only be used to contact you about products and services that may be of interest to you. You can change your mind at any time and can request that your details be deleted from our database by emailing us at You will have the opportunity to opt-out of email updates every time we contact you in this way.  Following which we will cease all future communications.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

How do we protect your information?

We are committed to protecting your internet user privacy and will do everything we can to ensure it is maintained, keeping any information about you confidential at all times.

We will not sell, give or trade your details to any third parties for data mining or marketing purposes. Our website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration. Due to the nature of the internet, we cannot guarantee the protection of data. We are, however, confident about our security measures and it is always a top priority to ensure we do not incur any problems. If we need to change our cookie and privacy policy, we will post these changes on the website at, so that you are always aware of what information we collect and how we use it.

This Privacy Policy does not apply to the practices of any third party websites. By using our website or providing us with your Personal Information, you are accepting the practices described in this Privacy Policy. You understand that this Policy may be amended by us from time to time, and agreeing to our collection and use of your information in accordance with this Privacy Policy. If you do not agree to the collection and use of your information in this way, please discontinue use of our website.

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